| Booking : |
| 1. |
Ticket4u sells tickets on behalf of Cinemas and does not control their inventory or availability.
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| 2. |
Ticket4u acts as an agent to those who are promoting the movie halls (“Cinemas”).
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| 3. |
When you purchase a ticket for a movie, ticket4u will be handling the transaction and collecting payment for the Cinema.
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| 4. |
Ticket4u is providing the advance booking facility to the people by the interest of the theatre owners.
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| 5. |
Tickets purchased on ticket4u are subject to per ticket convenience charge and a non-refundable per order processing fee. |
| 6. |
If the user does not receive a confirmation ticket with seat numbers (in the form of a confirmation message or email) after submitting payment information, or if you experience an error message or order mail without seat number or service interruption after submitting payment information, it is user responsibility to confirm the same from your booking history or with the Customer Service department, whether or not your ticket has been booked. Only you may be aware of any problems that may occur during the purchase process. Ticket4u will not be responsible for any losses (monetary or otherwise), if you assume that an order was not placed because you failed to receive confirmation. |
| 7. |
If the amount you paid for a ticket is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or pre- sale date or you are able to order a ticket that was not supposed to have been released for sale, then, ticket4u will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this website.
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| 8. |
Payment Confirmation: Along with the ticket, user will receive a mail from payment gateway/ticket4u.in about the payment confirmation(success or failure). If the payment status is failure/cancelled, user will not get a ticket confirmation. If the payment status is success user will get a ticket confirmation. If at all, user does not get a ticket after payment is success due to any technical problem please inform ticket4u.in immediately by sending a mail to contact@ticket4u.in and or by calling ticket4u.in contact number.
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| 9. |
Print ticket Confirmation: User must take the printout ticket, if the printout option selected. If at all ticket is not generated due to any technical problems, user can take print out from his mail box and or from his my profile link in ticket4u.in. If mail ticket is also not received, user must inform to ticket4u.in immediately by sending a mail to contact@ticket4u.in from his registered mail id in ticket4u.in or through a contact us link ticket4u.in and user can also inform ticket4u.in by calling contact number mentioned in ticket4u.in website, but informing through mail is mandatory. Printed ticket is mandatory if printout entry is selected to enter into the theater.
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| 10. |
Email confirmation: Your booking confirmation will be sent via an email to the mail id registered in ticket4u.in website. This confirmation mail contains booking details of the ticket, user can take the printout of the ticket from this mail. For any technical/non-technical reasons, if the ticket confirmation mail is not received by the user, user have to inform ticket4u.in immediately by sending a mail to contact@ticket4u.in and user can also inform ticket4u.in by calling contact number mentioned in ticket4u.in website but informing through mail is mandatory.
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| 11. |
SMS confirmation: Your booking confirmation will be sent via an SMS for SMS entry option selected people. For any technical/non-technical reasons, if the ticket confirmation SMS is not received by the user, user have to inform ticket4u.in immediately by sending a mail to contact@ticket4u.in and user can also inform ticket4u.in by calling contact number mentioned in ticket4u.in website. Print out entry option selected people will not get SMS. Ticket4u.in will not be responsible for improper/wrong/un intended mobile numbers entered while booking a ticket to get an SMS ticket. Users have to enter 10 digit mobile number(with out prefixing +91,91 or 0) to get an SMS ticket.
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| Admission into theatre : |
| 1. |
User must produce the printed ticket at the theatre ticket counter or to the concerned person who is handling the online booking tickets and get the physical tickets of the theatre |
| 2. |
User must show the photo Id while taking the theatre physical ticket. |
| 3. |
The name printed on the ticket must match with the name printed on the photo ID. |
| 4. |
The ticket booked for a movie and show is valid for that movie and show only. |
| 5. |
Ticket cannot be transferred and/or exchanged to the other persons/shows. |
| 6. |
User must be reach the theatre before the admission time of the particular show. |
| 7. |
Show timings may vary depending on the previous show movie duration. |
| 8. |
For any unexpected situations like floods, bunds, long time power failure, death of politician/film personalities, terror attacks, riots, earthquakes, etc. |
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a. If the movie played by the theatres, ticket4u will not refund the money.
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b. If the movie play is stopped by the theatre people, ticket4u will refund the money to the booked tickets; however it is the customer responsibility to check the play status of the movie by calling theater or ticket4u.
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c. Service charges will be deducted from the refund money. Only ticket amount will be refunded. |
| Others : |
| 1. |
It is the customer responsibility to preserve the printed ticket or SMS ticket sent to the user, as any one of these is the proof to enter into the theatre to watch a movie. |
| 2. |
Customer is responsible for any malpractice done by the people with the ticket sent to him and Message send to his mobile number. |
| 3. |
Ticket booking will be blocked Two and half hours before the show time. |
| 4. |
In case, if you want to book the tickets with in two and half hours of the show time, you can call to ticket4u and check the availability of the booking. |
| 5. |
Group booking will be done for students and corporate employees during week days (Monday to Friday), however this will be done after confirming the availability with ticket4u through mail or phone. |
| Cancellation : |
| 1. |
Ticket cancellation can be done by calling ticket4u.in contact number. |
| 2. |
User have to inform the ticket4u about cancellation by calling ticket4u.in contact number Five hours before the show time on weekends (Friday to Sunday) or First three days of the new movie release. And Three hours before the show time on other days. User have to forward the mail ticket he got while booking a ticket to contact@ticket4u.in. ticket4u.in will cancel the ticket and inform the user with a mail reply.
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| 3. |
Only ticket amount will be refunded, service charge will not be refunded. |
